Can you help with this problem. I downloaded the maptunerx software to my computer, thus my email address and used the code I received with the purchase. I took the ski to a friend’s shop and not thinking about it they used their maptunerx to download my jet ski information. Of course that means my ski is now attached to their email address and my code is attached to my email address. The maptunerx and it’s software will not allow their maptunerx with their email address to use my code and if they use my email address to log on then the maptunerx software so that the code is valid then the software says the ski is assigned to another email address Help


Reach out to Riva directly. You’ll need to give them your VIN. We dont have direct access to their servers to make these changes. They are pretty quick about it though.